Privacy Policy

Last Updated: September 16, 2025

SuperBox Now (Meridian Networks)

Address: 1701 Westwind Dr Ste 210, Bakersfield, CA 93301, USA

SuperBox Now ("we," "our," "us," "SuperBox Now," or "Meridian Networks") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit superboxnow.com, use our services, or make purchases through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

Information submitted through contact forms
Email newsletter sign-up details
User account registration and login information
Order and billing details for online purchases
Customer service and support communications

Payment information is processed securely through our third-party payment processors. We do not store your full credit card number on our servers.

1.2 Information Collected Automatically

When you access or use our website, we may automatically collect certain information, such as:

IP address
Browser type and version
Device type and operating system
Pages viewed and links clicked
Referring URL and exit pages
Dates and times of visits
Approximate location data based on IP address
Usage and diagnostic analytics

This information may be collected through cookies, analytics tools (such as Google Analytics and Microsoft Clarity), log files, and other tracking technologies.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings
Support user login sessions
Improve website performance and functionality
Analyze site traffic and usage patterns
Provide a better user experience

You can control or disable cookies through your browser settings, but some features of the website may not function properly if you do so.

2. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

Operating, maintaining, and improving our website and services
Processing and fulfilling orders and payments
Creating and managing user accounts
Responding to your inquiries and providing customer support
Sending newsletters, updates, and promotional communications (you may opt out at any time)
Analyzing website usage and performance
Preventing fraud, abuse, and security incidents
Complying with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share your information with:

Service providers who perform services on our behalf, such as:
- Website hosting providers
- Email and messaging platforms
- Analytics providers (e.g., Google Analytics, Microsoft Clarity)
- Payment processors for order fulfillment

These service providers are authorized to use your personal information only as necessary to provide services to us and are required to protect your information.

We may also disclose your information:

When required by law or legal process
To protect our rights, property, and safety or that of others
In connection with a business transaction, such as a merger, acquisition, or asset sale

4. Payment Information

All payment transactions are processed by third-party payment processors that use industry-standard security measures. We do not store your full credit card information on our servers.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

Providing services and completing transactions
Complying with legal, accounting, or reporting obligations
Resolving disputes and enforcing our agreements

You may request deletion of your personal information, subject to our legal obligations to retain certain data.

6. Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

8. Your Rights Under the CCPA/CPRA (California Residents)

If you are a California resident, you may have the following rights with respect to your personal information:

Right to Know: Request information about the categories and specific pieces of personal information we have collected about you.
Right to Access: Request a copy of your personal information.
Right to Delete: Request deletion of your personal information, subject to certain exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Opt-Out of Sale/Sharing: We do not sell your personal information.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.

To submit a request, please contact us at admin@superboxnow.com. We may need to verify your identity before processing your request.

9. GDPR Rights (EU/UK Visitors)

If you are located in the European Union or the United Kingdom, you may have the following rights under the General Data Protection Regulation (GDPR):

Right of access to your personal data
Right to rectification of inaccurate or incomplete data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at admin@superboxnow.com. You also have the right to lodge a complaint with your local data protection authority.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. Where required by law, we implement appropriate safeguards to protect your personal information during such transfers.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Your continued use of the website after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

SuperBox Now (Meridian Networks)
1701 Westwind Dr Ste 210
Bakersfield, CA 93301, USA
Email: admin@superboxnow.com